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EMAIL / TELEPHONE / 01603 558272

Deliveries and Returns

Is UK Mainland Delivery Free?

Yes, delivery is free for orders over £96 (inc VAT). For orders below this value there is a fixed charge of £7.20 (inc VAT) added at the checkout. 

How quickly will my order arrive?
Items that are in stock will normally be delivered within 5 to 7 working days of placing your order.

Is UK delivery included in the price?

Yes, for all UK mainland locations (excluding Northern Ireland) delivery of your order is included in the price using our standard 5 to 7 day delivery service.

Is timed delivery available?

Yes, please let us know by phone when placing your order so we can make the necessary arrangements and advise on the additional cost.

When are deliveries normally made?

Deliveries are normally made Monday to Friday, excluding Bank Holidays.

Deliveries at weekends are possible by special arrangement, please contact us when placing your order.

What happens when my order arrives with me?

All goods will be delivered at ground floor level only and will require level access.

Special Delivery Arrangements

If you have specific delivery requirements beyond the standard service please contact the Iconic Brassware Customer Service Team. We will be pleased to discuss how we may be able to assist with your specific delivery requirements.

From the UK:                               01603 558272
From outside the UK:            0044 1603 558272

Cancellation and Returns

Goods purchased from Iconic Brassware are provided with the terms of the European Distance Selling regulations. Details of these arrangements can be found on our terms and conditions page. Click here for more details.

Iconic Brassware is a trading name of MAG Kitchens and Bathrooms Limited.