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15 Year Guarantee


All standard Crosswater products, unless otherwise stated carry a 15 year guarantee, which covers all manufacturing defaults. Crosswater Digital products have a 5 year guarantee.

This guarantee does not cover damage during fitting, misuse or inappropriate cleaning or consumable goods, e.g. cartridges, hoses, “o”rings, diverters shower hoses or cartridges as these are guaranteed for 1 year. Care should be taken in hard-water areas to ensure the cartridge is regularly cleaned.